How do I change the opening times for stores?
If you have admin access you can set these up in the dashboard using the following steps;
- Click on Admin
- Click on Locations
- Click on the relevant location
- Click on the ‘Edit Location’ button in the top right corner
- Click on ‘Opening times’
- Now you can amend the opening times
You can also contact us at
support@auravision.ai and we can help connect you with the right person within your business who has the authority to complete this request.
Please note that amends to store opening times will also be applied to historical data.
Related Articles
How is Store Dwell calculated?
Store Dwell time is the average time a customer spends in the store. In addition to product and service areas we map a dwell area across the shop floor so that we can calculate the average time customers spend in the store. We may create several of ...
What happens if a store closes, relocates or has a refit?
For store relocations, we’ll work with you to arrange the transfer of our device to the new location so we can begin the full store set-up process. For store refits, if there are significant layout or display changes, we will re-define the store ...
Can demographics be switched on for individual stores / groups of stores?
Demographics are available at organisation-level in general but If different demographics requirements are needed we recommend separating stores into different dashboard organisations. Just drop us an email at support@auravision.ai and we'll work ...
What is counted as a store entry / footfall?
We draw a virtual line at the entrance of the store — some visual examples of this green entry line are included below. Every individual who crosses this line is counted as an entry if they remain in the store for more than two seconds. This ...
How will I know if I’m losing data?
Our team monitor the uptime of all devices and registered cameras at your stores. When an issue is detected we will attempt to resolve the issue remotely during our support hours (9:00 AM – 5:00 PM UK time). If a device or camera goes offline, or if ...