Can demographics be switched on for individual stores / groups of stores?
Demographics are available at organisation-level in general but If different demographics requirements are needed we recommend separating stores into different dashboard organisations.
Just drop us an email at
support@auravision.ai and we'll work with the product owner within your organisation to support with these changes.
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Can we choose custom age groups?
The age group segmentation has been trained on massive data sets and these cannot be amended. You can filter age groups to the following categories: under 16s 16-24 25-34 35-44 45-54 55-64 65 and over
Do you count groups of people?
We count and provide insights on every individual who enters the store, product and service areas. Our product does not make assumptions about groups. Whilst it is possible that a family may enter the store together, it is also possible that they may ...
Does it count infants?
Infants will be captured in the under 16 demographic group.
How does it recognise staff?
We train the algorithm to recognise a visually distinct cue such as staff uniform or a lanyard using images provided by you. Lanyards work best when there is a clear contrast between the lanyard and the clothing. A white lanyard on a white shirt is ...
How accurate is Staff recognition?
Staff recognition is typically 99%. It is important to note that this is dependent on staff wearing the visually distinct cue that was used to initially train the algorithm. For more information on how staff recognition works please see this article