Is there a limit to the number of areas I can have?

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• How should areas be named?

  We recommend using generic Taxonomy (e.g ‘Product 1’) instead of specific product names. This helps maintain consistency and adaptability when there are frequent display changes. It is best to avoid specific product names such as 'socks', 'swimwear' ...

• How are areas mapped?

  We create shapes in the camera view using dots. These shapes become the product or service areas. Our team optimizes the shape to ensure the algorithm accurately captures data. Examples of product areas

• How can I check the areas for a store?

  You have two options : 1.Using Camera preview Select the camera preview from the dashboard menu and select a location from the drop-down field. Click on the relevant thumbnail image. Click on ‘Lines and Areas’ and you will now be able to see the ...

• Do you count entries to till points / service desks?

  Yes. We also provide additional metrics here including queue sizes, in addition to segmenting staff and customer areas. The green outline in the images below shows the areas we have defined behind and in front of the cash desk, allowing us to capture ...

• How is Store Dwell calculated?

  Store Dwell time is the average time a customer spends in the store. In addition to product and service areas we map a dwell area across the shop floor so that we can calculate the average time customers spend in the store. We may create several of ...