It is possible to check camera downtime by accessing the Admin menu in the dashboard. Here you will see a list of all locations and their connectivity status. The video below shows you how to access this information....
Our team monitor the uptime of all devices and registered cameras at your stores. When an issue is detected we will attempt to resolve the issue remotely during our support hours (9:00 AM – 5:00 PM UK time). If a device or camera goes offline, or if ...
The device will continue to process video data into anonymous analytics and will cache data up to 30 days. When the device resumes connection to the internet it will upload up to 30 days of previously cached analytics data. Data, reports and the API ...