What is the smallest or largest area size we can have?

Dependent on the camera view the smallest area is normally around 30-40 cm.

For larger areas we can combine views across multiple cameras into a single large area.

We can segment multiple areas but will always ensure that the we optimise the areas to ensure you're getting accurate data. 

An example of multiple product areas ( outlined in blue) within a single camera view is included below...

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• How does the system determine that a customer is within a zone?

  Our algorithm determines a person's location by identifying the lowest visible point of their body. If a person is fully visible in the zone, they will be counted there. This is taken into account by our team when we are defining these areas.

• How are areas mapped?

  We create shapes in the camera view using dots. These shapes become the product or service areas. Our team optimizes the shape to ensure the algorithm accurately captures data. Examples of product areas

• How should areas be named?

  We recommend using generic Taxonomy (e.g ‘Product 1’) instead of specific product names. This helps maintain consistency and adaptability when there are frequent display changes. It is best to avoid specific product names such as 'socks', 'swimwear' ...

• How can I check the areas for a store?

  You have two options : 1.Using Camera preview Select the camera preview from the dashboard menu and select a location from the drop-down field. Click on the relevant thumbnail image. Click on ‘Lines and Areas’ and you will now be able to see the ...

• Does it count people who walk through an area?

  We only count individuals if they stay in the area for longer than 5 seconds.