How is Average Dwell calculated?
Average Dwell is a calculation of Total time people spent in the area divided by the Total number of people that entered the area.
Average Dwell = Total Dwell / Total entries
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How is Total Dwell calculated?
Total Dwell is the sum of dwell time spent in the area across all people.
How is Store Dwell calculated?
Store Dwell time is the average time a customer spends in the store. In addition to product and service areas we map a dwell area across the shop floor so that we can calculate the average time customers spend in the store. We may create several of ...
How is Conversion rate calculated?
We calculate this using the sales data you provide to us. It is the total volume of customer sales transactions divided by the number of store entries.
How are queue lengths calculated?
Queue metrics are essentially occupancy metrics that capture activity within defined service areas, most commonly the till or cash desk. In addition to measuring the volume of people entering the area ( entries and entry rates) and the time they ...
What is a Total Time Heatmap?
A Total time heatmap shows where customers spend time in the store. Red areas are the areas that have the highest dwell time. We plot dwell time in the total time heatmap once the person has been in the area for more than 5 seconds.