Does it count people who walk through an area?

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• What is counted as a store entry / footfall?

  We draw a virtual line at the entrance of the store — some visual examples of this green entry line are included below. Every individual who crosses this line is counted as an entry if they remain in the store for more than two seconds. This ...

• Can you count entries across multiple entrances?

  Yes, we can track entries across multiple entrances. You can filter to each entrance in the Metrics menu and we can roll all entries across multiple entrances into a single 'Entries' count per store. The below example shows where we have two entry ...

• Do you count entries to elevators / lifts / stairs / fitting rooms?

  If we have a clear view of internal entry points then we can create entry lines at each of these if required. The image below is an example of where we are counting entries via the stairs and the elevator into the shop floor... next article : Do you ...

• What is an Entry rate?

  This is the proportion of total store entries that enter an area. Entry Rate = Area entries / Total store entries.

• Do you count entries to till points / service desks?

  Yes. We also provide additional metrics here including queue sizes, in addition to segmenting staff and customer areas. The green outline in the images below shows the areas we have defined behind and in front of the cash desk, allowing us to capture ...